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Spotfire Ideas Portal
Status Implemented
Product Spotfire
Categories Maps
Created by Guest
Created on Feb 6, 2016

Make map backgrounds accessible to users without internet access

When some  customers tried to access analysis files that contained map charts via the WebPlayer they received the following error message:

"Error when downloading map chart service list from http://geoanalytics.tibco.com/service/services-list.json"

The current suggested fix for this is to add the following URLs to the browser's Trusted Sites:

http://geoanalytics.tibco.com/
http://tilescf.maporama.com/

These two companies could not utilize this suggestion for different reasons:

1. One WebPlayers do not have Internet access (they have since resolved this by using a proxy solely for geoanalytics components)
2.One has a policy preventing them from adding non-secure URLs to their Trusted Sites.

We should consider ways to make the geoanalytics maps more accessible via the WebPlayer so that other customers are not prevented from using them.

Implemented in 7.7
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