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Spotfire Ideas Portal
Status Implemented
Product Spotfire
Created by Guest
Created on Oct 5, 2018

Turn off the sandbox attributes in the Web Player, Spotfire 7.14.

After we upgraded to 7.14 all our links in all analyses using pdfs ceased to work. The new versions comes with increase security and some underlying code must have changed and that has caused the problem. There is now a limitation in Chrome/Chromium, it’s not allowed to use plugins in Sandboxes. Chrome uses a plugin to render pdf documents.

We tried removing X-FRAME-OPTIONS but chrome doesn’t work. Chrome ignores X-FRAME-OPTIONS with value of FROM-ALL and defaults too.

This has a very big impact on our users and we are hoping that can be fixed asap.

Implemented in 7.14
  • ADMIN RESPONSE
    Oct 5, 2018

    These kinds of issues are better handled by our support organization. I noticed that you already have a support ticket open regarding this. Please make sure that the support team is aware of the urgency of this issue for you. 

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  • Guest
    Reply
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    Oct 9, 2018

    What is the scenario that this happens? We are planning an upgrade and have not yet seen this issue.

  • Guest
    Reply
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    Oct 5, 2018

    This really needs to be resolved as soon as possible. I cant believe this wasn't well documented beforehand otherwise we would never have upgraded. Very poor documentation.

  • Guest
    Reply
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    Oct 5, 2018

    This is having a massive business impact to our users (100-1000s of potential users) who are unable to visualize pdf's in collaboration panels within the dashboards. A quick resolution to this would be greatly appreciated.