My coworker and I have posted, read, and asked several places across the internet if anyone has created a clever, seamless, easy way of automatically switching tabs in the WebPlayer. So far we have been met with a resounding no. This seems like a very beneficial, missed function of the product and something we have had requested of us several times. If a department has built a dashboard with a call stats tab, ticket count allocation tab, and open action KPI tab, it should be very easy to display all three of these in a 20 second rotation on a large screen so a manager and department know how things are going.
Could a menu be added that would enable/disable tab rotation, have drop downs for tabs that should be included and then rotated, and finally a per tab duration? This way if one tab has more detail it could be set 5-10 seconds longer than the other 1, 2, or however many tabs are in the rotation.
Thank you!
There are no current plans to add this functionality as a menu item. However it should be possible to achieve exactly what you ask for with the JavaScript API.
The example below will display an analysis, and automatically switch tab every 5 seconds.