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Spotfire Ideas Portal
Status Future Consideration
Product Spotfire
Categories Data Functions
Created by Guest
Created on Oct 7, 2021

Automatic Retries When Statistics Servers Are Too Busy to Respond to Status Requests

When the Spotfire Analyst client or a Spotfire Web Player sends a job request to a Stats server, it polls the server every 10 seconds. If it doesn't hear back from it in 10 seconds, it kills the job. We think that it would be better behavior if it automatically went into a retry loop with these requests.

We have multiple very high specification servers that are simply busy running jobs, and an ever increasing number of reports failing to open simply because they were too busy running jobs to respond to a request for a status update. Can we introduce some kind of retry logic for these status requests?

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