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System Administration

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Log the specific version of the Analyst client in use (including hot fix)

We'd like to be able to run reports to check that all our users are on the appropriate hot fix version of Spotfire. The action log table contains entries with the version when the user logs in, but it doesn't include the hot fix version number (e....
about 7 years ago in Spotfire / System Administration 5 Future Consideration

Spotfire 10.3 - Admin Console - user sorting in groups does not work properly

Hello, It seems like I am still uncovering sorting problems in the new Admin Console GUI. This time it's in the group sorting of user names and member names. I have a group with ~ 100 members in it. I am showing display names. When I sort on name,...
almost 5 years ago in Spotfire / System Administration 1 Future Consideration

Store all server side logging in system language rather than user language

Log everything on the server side (including Nodes, Servers and Action logs) in the system language rather than the end user's language. Sometimes I'm troubleshooting problems for users in (e.g.) China and it's rather hard given that the log ent...
almost 5 years ago in Spotfire / System Administration 3 Future Consideration

officially support installing spotfire server on non-English OS

Currently Spotfire Server(TSS) and web player(TSWP) only support installation on English OS, however, most of customers in Japan use OS in Japanese in their production environment. There has been no issues until v6.5, in Spotfire 7.6 (as confirmed...
over 7 years ago in Spotfire / System Administration 0 Future Consideration

show process id for each WP/AS instance in Monitoring&Diagnostics page

In order to diagnose WP issue sometimes we need to collect memory dump (https://support.tibco.com/s/article/Tibco-KnowledgeArticle-Article-45793), however it's kinda difficult to know the instance's process id especially when there are many instan...
over 2 years ago in Spotfire / System Administration 0 Future Consideration

Log both normal, debug and trace logs by default

Update the default log configuration on Spotfire Server so that separate log files are generated at debug and trace levels. We often find that troubleshooting difficult issues requires access to debug or trace logs and without those logs to hand y...
over 7 years ago in Spotfire / System Administration 1 Future Consideration

log detail message for ClientError

Sometimes, log like below is outputed in the server.log of Spotfire Server, that is all the information that is logged and no detail message is shown. ERROR 2021-11-16T14:15:00,799+0900 [guest8@ANONYMOUS, #B-7, #18] wp.controller.ErrorPageControll...
over 2 years ago in Spotfire / System Administration 0 Future Consideration

Easy Search in Web Player Diagnostic Logs

Hello Could it be possible to have a search interface in Diagnostic logs from Web Player ? When a user call us for a problem, we sometime need to go back many pages before getting the good log. Thanks
over 7 years ago in Spotfire / System Administration 0 Future Consideration

More Screenshots in Online Documentation

For online documentation, I would like to see more screen shots, it would help understand the processes better in documentation, sometimes just reading directions can easily get confusing, step by step screen shots would help escalate understandin...
almost 8 years ago in Spotfire / System Administration 0 Future Consideration

allow 1 client certificate to be shared by multiple end users for 2FA

Currently CN or SAN can be used to mapping to spotfure account name when enabling 2FA (2 factor authentication). Either CN or SAN must match spotfire account name in order to authenticate successfully. Customer wans to share 1 client certificate b...
over 2 years ago in Spotfire / System Administration 0 Future Consideration
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