When a user follows a link to a Spotfire analysis that can´t be loaded or can only be partially loaded they should be told specifically what the problem is and who to contact about the problem. Spotfire should also make it easy to contact the right person and pass along all the information needed to resolve the issue.
At least the following common problems should be covered:
We are actually trying to automate this by emailing the user when we see an error on the logs. We are trying to even take a step further and tell the user how to raise the internal request to get access to the reports that they tried to access and don't have permissions for.